We're seeking a detail-oriented and articulate Tax Call Agent to communicate with the IRS and state departments to resolve tax notices. As a key member of our team, you'll leverage your excellent English communication skills to effectively negotiate and resolve tax-related issues.   

Responsibilities:

• Make outbound calls to IRS and state departments to resolve tax notices 
• Communicate effectively with tax authorities to resolve client tax issues 
• Document and update client records with call outcomes
• Meet productivity and quality standards   

Requirements:

• Excellent spoken English skills 
• Strong communication and negotiation skills
• Ability to work in a fast-paced environment   

Preferred Qualifications:

Background in finance/accounting/taxation (having a finance degree is a plus, but not required)   

Location: Mansehra   

Job Timing: 

Night shift: 6:00 PM to 3:00 AM   

What We Offer:

• Competitive compensation package 
• Opportunity to work with a dynamic team 
• Professional growth and development   
• If you're a motivated and detail-oriented individual with excellent communication skills and comfortable working night shifts, we'd love to hear from you