Customer Assistance:
Greet and guide customers regarding remittance services.Assist in filling out remittance forms and verifying necessary documents.
Transaction Support:
Help process inward and outward remittance transactions under supervision.Maintain records of transactions and ensure data accuracy.
Compliance and KYC:
Support the team in ensuring customer documentation complies with KYC (Know Your Customer) guidelines.Report any suspicious transactions to the concerned officer.
System Handling:
Learn to operate remittance software and enter data accurately.Generate and print transaction receipts, when required.
Administrative Tasks:File customer forms and transaction records systematically.Assist with daily reconciliations and preparation of reports