| Job Title: |
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Customer Service Manager / Customer Experience Manager |
| Category: |
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Client Services |
| Total Positions: |
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5 |
| Job Location: |
|
Lahore |
| Gender: |
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Female |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
5 Years |
| Salary Range: |
|
PKR 70,000 to 80,000 per Month |
| Apply By: |
|
Jun 29, 2023 |
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| Job Description: |
- Provide Information to customers and become one stop solution provider to all customer needs.
- Identifying Sales opportunity through existing customers and potential walk in customers.
- Follow up on Sales pipeline and achieve monthly sales targets.
- Initiate property transfer requests and process accordingly.
- Manage cash recovery from customers and day end closing with accounts department.
- Manage Customer Data/ Record updating.
- Facilitate Customers with File, Allotment Letter, NOC, Payment Ledger Deliveries.
- Manage Customer property cancellations and activations.
- Manage Customer and Dealer issues and grievances.
- Manage Resident affairs by providing swift actions through relevant departments.
- Liaison with back office for Customer collateral preparation and delivery.
- Liaison with Audit Department for timely verifications.
- Liaison with Development department for Customer property demarcation and possession.
- Pitch Customer the allied services of SA Group, that is, Architectural, Construction, Marble, Steel Infrastructure, Electrical and Horticulture.
- Ensure complete customer satisfaction by providing premium service level attitude.
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| Company Information |
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Company Name: SA Group
Company Description:
SA gardens is a housing society looking for professionals
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