• Greet and welcome guests in a courteous manner and support their needs, where required.
• Serve as the face of the company while offering professional & welcoming experience for both telephonic as well as in person communications.
• End to end management of telephone exchange with information to the line manager for required maintenance.
• Keep front desk neat & clean and in a presentable manner with all the necessary stationaries.
• Supervise all incoming & outgoing mails, couriers by drafting correspondence, securing parcels, and maintaining records.
• Monitor and report areas of improvement in relation to electric, plumbing, lights and heat & cool etc.
• Update telephone directory and extension numbers on regular basis.
• Ensure availability of janitorial staff and office boys.
• Keep a strict check on unauthorized personnel movements on the floor.
• Support team in case of unavailability of relevant staff & sharing work load.
• Take up any other duties and tasks as assigned by the management.

Eligibility Criteria

Education:

·         Degree(s): Bachelor’s or equivalent.

Work Experience:

• Ability to work in a high paced environment.
• Proven experience as front desk representative, agent, or relevant position
• Familiarity with office machines (e.g., fax, printer & photocopier etc.)
• Knowledge of office management and basic book-keeping
• Proficient in English (Verbal as well as Written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Good organizational and multi-tasking abilities with customer service orientation
• Aviation industry knowledge will be an additional factor.