| Job Title: |
|
Customer Support Associate |
| Category: |
|
Client Services |
| Total Positions: |
|
10 |
| Job Location: |
|
Lahore |
| Gender: |
|
Male |
| Age: |
|
20 to 45 years |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Nov 3, 2022 |
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| Job Description: |
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels via phone, email, live chat.
- Build a sustainable relationships of trust through open and interactive discussion.
- keeping track of all communications, remarks & complaints from clients.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Shift Timings:
Night (6:00pm to 3:00am) |
| Company Information |
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Company Name: Digital Billing Services Pvt Ltd
Company Description:
A BPO, providing transparent, reliable, and dynamic services to our clients and their customers. We aim to effectively outsource our services to the businesses who are in a dire need of investing their time and money with a reliable organization.
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