| Job Title: |
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Customer Sales Representative (CSR) |
| Category: |
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Client Services |
| Total Positions: |
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2 |
| Job Location: |
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Rawalpindi |
| Gender: |
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No Preference |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 20,000 to 30,000 per Month |
| Apply By: |
|
Oct 24, 2021 |
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| Job Description: |
Job Overview:
- Email/Chat Support Specialist will be responsible to act as a liaison between the largest Pakistan based retail giant and its customers through whatsapp chat/ social media or email.
- The Specialist will be obliged to maintain the company’s reputation by serving on the frontline of customer experience with excellent communication skills and providing satisfactory solutions to a diverse range of queries.
- Prompt whatsapp chat and email response to customers
- Document each customer’s question or problem as well as the resulting answer or solution
- Develop customer service solutions
- Maintain service level
Job Specification:
- Intermediate or above
- Excellent communication (verbal & written)
- Proficiency with MS Office particularly MS Excel
- Flexibility
- Customer-centric attitude
- Problem-solving
- Adaptability
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| Company Information |
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Company Name: Negative Apparel Clothing Co
Company Description:
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