Responsibilities:

• Assesses training and development needs through surveys, interviews, focus groups, and communication with the HODs and managers
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill worker’s specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared by instructors.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Performs other related duties as required.

Must possess:

• Excellent verbal and written communication skills.
• Strong presentation skills.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Extremely proficient with Microsoft Office Suite and related program software.
• Bachelor’s degree in Human Resources, Training and Development, or a related field required.
• At least two years of training experience required.

Perks and Benefits:

• 18 Paid Holidays
• In-patient and out-patient medical coverage.
• Personal development fund.
• Gratuity
• Monthly gym allowance
• Training fund
• Vehicle lease options
• Home Loan
• Child education support allowance
• 3 days’ work from home monthly
• Performance-based bonuses
• Advance salary (need based)
• Personal loans
• Annual Recreational Trips
• Team and companywide dinners
• Self-service pantry
• Marriage bonus
• Loan for personal expenses
• Performance-based bonuses
• Holiday on the weekend (Saturday and Sunday)