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JOB Description

• Engage in New Account acquisition focusing on large logo type clients
• Meet with key customers and decision makers to develop effective relationships
• Be an end-user resource to help develop solutions
• Design, develop, enhance, and execute business and marketing plans to maximize sales and profits and overall customer satisfaction
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Manage customer accounts by fostering excellent communication internally and externally
• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary team members
• Grow annual sales of the NCRI portfolio
• Develop and execute strategic plans with the NCRI Leadership and marketing teams
• To drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations and closure
• Identify opportunities and sell new BPO and professional service engagements to existing client and prospects
• Any other task assigned by the Line Manager